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These answer most questions straight away.

Track an orderYour tracking number is in the shipping email and in your account. Shipping & deliveryShips within 2 business days; delivery times by region. RefundsFull refund within 30 days of delivery if a tattoo doesn’t develop well, has a print problem or doesn’t suit your skin. Temporary tattoo FAQShort answers to common questions.

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If something is wrong with an order, include your order number. Refunds never need a photo; if you’d like to show us something, email the photo, as the form can’t take attachments.

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✓Full refund within 30 days of delivery if a tattoo doesn’t develop well, has a print problem or doesn’t suit your skin. No photos or returns needed; just tell us what happened.
!Reporting a Community post or a copyright problem? Tell us which post and what’s wrong; we hide posts that break the posting rules.
?Questions about files and sizes are often answered in Upload your own and the size guide.
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